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13/02/2024
Karen M.
verified_user Verified Purchase
Quality Fabric
Fabrics were of excellent quality and perfectly described on the website. Colours in the images were also true.
I would highly recommend buying fabrics from here and will be purchasing more myself when needed.
A verified customer who posted a review of their order from 28/01/2024.
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16/03/2023
Kate V.
verified_user Verified Purchase
Products ok but Customer service lacking
Most of the products - Chenille pipe cleaners were in ok condition, sequin trim arrived with sequins missing and wool roving was missing and eventually sent out a replacement.
Package contained a cold impersonal "Dear Customer, an item you ordered is missing" instruction. I emailed your customer service twice before the parcel was sent and continuously referred to as "Customer" despite having typed my name in the name box and no one could give a proper response except "check your email" - so overall it seemed like your customer service people didn't want to make a effort to address anyone in a personal way or offer to resend the information, slightly disappointed.
A verified customer who posted a review of their order from 24/02/2023.
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