Delivery & Postage Information | Oh Sew Crafty
At Oh Sew Crafty, we aim to provide reliable, affordable, and transparent delivery options for all UK orders. Below you’ll find full details of our dispatch times, postage charges, and delivery services.
UK Delivery Options
Dispatch Times
We aim to dispatch all orders within 1–2 working days of receiving payment.
During peak periods, such as sales or seasonal busy times, dispatch may take slightly longer.
Postage Charges & Services
Royal Mail Tracked 2nd Class
Estimated delivery: 2–3 working days from dispatch
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Orders up to £74.99: £3.95
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Orders £75.00 and over: FREE UK delivery
Royal Mail Tracked 1st Class
Estimated delivery: 1–2 working days from dispatch
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All orders: £4.95
All orders are sent using Royal Mail tracked services to ensure safe and reliable delivery.
International Delivery
Unfortunately, we are not currently offering international shipping due to the complexity of recent changes in shipping regulations.
We apologise for any inconvenience caused and are actively reviewing options to reinstate international delivery in the future.
Business Details
Oh Sew Crafty
Unit 3, Gemini Business Park
Stourport Road
Kidderminster
Worcestershire
DY11 7QL
United Kingdom
Contact Us
If you have any questions about delivery, postage, or your order, please get in touch:
Email: sales@ohsewcrafty.co.uk
Our team is happy to help during business hours.
Thank you for shopping with Oh Sew Crafty – your trusted UK sewing & craft supplier
Delivery FAQs
When will my order be dispatched?
We aim to dispatch all orders within 1–2 working days of receiving payment. During busy periods, dispatch times may be slightly longer, but we always work to get orders sent as quickly as possible.
How long does delivery take?
Delivery times begin from the day your order is dispatched, not from the order date.
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Royal Mail Tracked 2nd Class: 2–3 working days
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Royal Mail Tracked 1st Class: 1–2 working days
These timescales are estimates provided by Royal Mail and are not guaranteed.
Will I receive tracking information?
Yes. All orders are sent using Royal Mail tracked services, and tracking details will be provided once your order has been dispatched.
What happens if my delivery is delayed?
If your order has not arrived within the expected timeframe, please allow a little extra time as postal delays can occasionally occur. If your order is significantly delayed, contact us and we will be happy to assist.
What if my order is marked as delivered but hasn’t arrived?
If Royal Mail tracking shows your parcel as delivered but you cannot locate it:
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Please check with neighbours or other household members
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Check any safe places where parcels may have been left
If the parcel still cannot be found, contact us and we will investigate with Royal Mail.