Customer reviews

Excellent

My order was delivered the next day and the fabric ordered is good quality and ideal for the project in hand.

Products ok but Customer service lacking

Most of the products - Chenille pipe cleaners were in ok condition, sequin trim arrived with sequins missing and wool roving was missing and eventually sent out a replacement.
Package contained a cold impersonal "Dear Customer, an item you ordered is missing" instruction. I emailed your customer service twice before the parcel was sent and continuously referred to as "Customer" despite having typed my name in the name box and no one could give a proper response except "check your email" - so overall it seemed like your customer service people didn't want to make a effort to address anyone in a personal way or offer to resend the information, slightly disappointed.

Slightly disappointed - lost some length of sequin trim

First time customer and first time buying sequin trim. Sequin trim arrived wrapped around a card and about an inch of sequin trim was bare and useable - the sequins had fallen off and I had to sew the ends to secure it. Next time it would be an idea to sellotape the ends to secure it before shipping or writing in the product description that sequins may fall off in transit.

Bias binding polycotton

Perfect high quality fast delivery highly recommend will buy again

Lovely panel

This is the 2nd panel I've bought, I made it into a cushion for a Mother's Day gift