Customer reviews

Although 3 incorrect fabrics received - good service & great cho

I made my first purchase recently and was pleased with customer service. Although 3 of my fabrics were wrong, i have only just realised 2 were now what i ordered but 1 i noticed and the company kindly arranged for a return and are posting my replacement.
I did not realise 2 more of the products i ordered and were sent were incorrect but i have started a project with these anyway.
2 items out of stock once ordered but the team swiftly made me aware and gave me a replacement which i was thrilled with!
I will be using this company again as they have a great selection and good service!

Although 3 incorrect fabrics received - good service & great cho

I made my first purchase recently and was pleased with customer service. Although 3 of my fabrics were wrong, i have only just realised 2 were now what i ordered but 1 i noticed and the company kindly arranged for a return and are posting my replacement.
I did not realise 2 more of the products i ordered and were sent were incorrect but i have started a project with these anyway.
2 items out of stock once ordered but the team swiftly made me aware and gave me a replacement which i was thrilled with!
I will be using this company again as they have a great selection and good service!

Although 3 incorrect fabrics received - good service & great cho

I made my first purchase recently and was pleased with customer service. Although 3 of my fabrics were wrong, i have only just realised 2 were now what i ordered but 1 i noticed and the company kindly arranged for a return and are posting my replacement.
I did not realise 2 more of the products i ordered and were sent were incorrect but i have started a project with these anyway.
2 items out of stock once ordered but the team swiftly made me aware and gave me a replacement which i was thrilled with!
I will be using this company again as they have a great selection and good service!

Although 3 incorrect fabrics received - good service & great cho

I made my first purchase recently and was pleased with customer service. Although 3 of my fabrics were wrong, i have only just realised 2 were now what i ordered but 1 i noticed and the company kindly arranged for a return and are posting my replacement.
I did not realise 2 more of the products i ordered and were sent were incorrect but i have started a project with these anyway.
2 items out of stock once ordered but the team swiftly made me aware and gave me a replacement which i was thrilled with!
I will be using this company again as they have a great selection and good service!

Review of order

I was a little disappointed when my order of felt squares and toy stuffing arrived as the felt squares were very creased in the packaging . I think the bag they were sent in was too small so they were squashed in with the toy stuffing.
I have ordered the felt before from you and there was no problem with any creased felt.